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[Freelance] UX Consultant at Open Knowledge Foundation

Original link: https://www.fossjobs.net/job/11528/ux-consultant-at-open-knowledge-foundation/

  • Location: Worldwide
    URL: https://okfn.org/en/jobs/open-data-editor-ux-consultant/

    Description:

    We are currently migrating our Open Data Editor to a new architecture. We are seeking a UX Consultant to conduct a comprehensive evaluation of the state of the application under the new architecture—focusing on usability, accessibility, and the overall user journey.

    Your insights will help us ensure a smooth, user-centric relaunch. You’ll work closely with our internal team and contribute directly to improving the product through actionable recommendations, GitHub issues, and pull requests.

    Responsibilities

    • Conduct a full UX assessment of the Open Data Editor application and its documentation portal.
    • Evaluate usability, accessibility (WCAG compliance), design consistency, and overall UX flows for key user tasks.
    • Identify and prioritise pain points, usability barriers, and accessibility issues.
    • Collaborate with developers and the product owner to ensure recommendations are technically feasible and aligned with product goals.
    • File detailed, actionable GitHub issues with proposed improvements; where feasible, submit pull requests for small UX or content updates.
    • Create a final UX Assessment Report outlining: * Strengths and weaknesses of the current UX * Prioritised list of issues with severity and impact * Recommendations for improvements (short-term quick wins and long-term strategies) * Participate in a call with the ODE team to present the Report

    Deliverables

    • UX Assessment Report (minimum 6-7 pages length) covering:
    • Application and documentation portal
    • Accessibility compliance (e.g., WCAG 2.1 AA)
    • UX heuristics, flows, and design consistency
    • GitHub Issues filed with actionable, well-documented recommendations (linked to report items where applicable)

    Desired skills

    • Proven experience in UX design, auditing, and accessibility evaluation
    • Solid understanding of accessibility standards (WCAG, ARIA, keyboard navigation, color contrast)
    • Strong communication skills: able to explain UX issues to both technical and non-technical stakeholders
    • Excellent written and verbal communication skills in English, with the ability to present findings clearly
    • Familiarity with GitHub workflows and contributing to open source projects (issues, pull requests) is a plus
    • Bonus: experience with open data tools, code editors, or similar technical products



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