[Customer Service / Remote] - Anywhere in U. S. / Up to $28 per hour / Health benefits / 401k / PTO / WFH stipend - As a Customer Support Specialist at Roo, you will: Communicate effectively with customers via phone, email, and chat to address inquiries, complaints, and technical issues; Utilize company software and tools to accurately track and document customer interactions and resolutions; Troubleshoot and resolve customer issues in a timely and professional manner; Provide exceptional customer service by actively listening, empathizing, and finding satisfactory solutions for customers; Collaborate with team members and other departments to ensure a seamless customer experience...
