RESPONSIBILITIES • Serve as primary point of contact for customer on data management deliverables • Manage multiple large studies or program of studies (possibly global) • Provide leadership and senior support to DTLs on multiple large global programs of global studies • Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise • Lead direct negotiations with customer, e.