[Customer Service / Remote] - Anywhere in U. S. / Up to $50K per year / Medical, dental & vision / 401k / PTO - As a Call Center Agent you will: Answer incoming calls and respond to customer inquiries in a professional and efficient manner; Provide accurate information and troubleshoot issues to ensure customer satisfaction; Document and update customer records with relevant information; Identify and escalate priority issues to the appropriate team; Follow communication procedures, guidelines, and policies; Meet performance metrics and targets set by the company; Maintain a positive and empathetic attitude towards customers...
